Break-Fix Service for Technology Announced by ITsavvy

ADDISON, Ill.—ITsavvy, one of the fastest growing complete technology solution providers in the U.S., just announced Break/Fix Field Services for around-the-clock, around-the-globe technology service and support.

ITsavvy’s Break/Fix Field Services provides single-point-of-contact access to more than 7,000 on-call trained technicians across 130 countries who are adept at efficiently and economically handling projects.

ITsavvy’s customizable client portal makes it easy to submit a request, check progress and review historical request data. From first contact to final resolution, each project receives fast, coordinated processing and service. Features of ITsavvy’s Break/Fix services include:

  • A single source for every facet of install, move, add and change services
  • No ongoing contract fees and no upfront payments
  • Experienced project management
  • A dedicated principal project team throughout the entire project
  • The availability of 4-Hour SLAs
  • Multi-site deployments
  • Onsite support, 24 hours a day – 7 days a week

ITsavvy’s Break/Fix Field Services encompass: A/V deployments; wireless surveys; structured cabling; network operations; laptop/desktop configuration; point-of-sale installation; digital signage; remodels, refreshes and upgrades; troubleshooting network devices including printers, desktops/laptops, phones, access points, POS devices and PIN pads; and more.

ITsavvy President and CEO Mike Theriault said, “Everyone is extremely busy ramping their organizations back up right now. Our Break/Fix Field Services are ideal for situations such as this where critical IT challenges need to be met and no one in-house has the time or expertise to tackle them. Clients also have the peace of mind knowing ITsavvy stands behind every technician’s work with a lifetime workmanship warranty.”

“ITsavvy” is a Registered Trademark of B2B Industries LLC. All other company and product names may be trademarks of respective companies with which they are associated.

Talk to one of our ITsavvy HPE experts today

Contact Us