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Break-Fix Service for Technology Announced by ITsavvy

June 8, 2020

ADDISON, Ill.—ITsavvy, one of the fastest growing complete technology solution providers in the U.S., just announced Break/Fix Field Services for around-the-clock, around-the-globe technology service and support.

ITsavvy’s Break/Fix Field Services provides single-point-of-contact access to more than 7,000 on-call trained technicians across 130 countries who are adept at efficiently and economically handling projects.

ITsavvy’s customizable client portal makes it easy to submit a request, check progress and review historical request data. From first contact to final resolution, each project receives fast, coordinated processing and service. Features of ITsavvy’s Break/Fix services include:

  • A single source for every facet of install, move, add and change services
  • No ongoing contract fees and no upfront payments
  • Experienced project management
  • A dedicated principal project team throughout the entire project
  • The availability of 4-Hour SLAs
  • Multi-site deployments
  • Onsite support, 24 hours a day – 7 days a week

ITsavvy’s Break/Fix Field Services encompass: A/V deployments; wireless surveys; structured cabling; network operations; laptop/desktop configuration; point-of-sale installation; digital signage; remodels, refreshes and upgrades; troubleshooting network devices including printers, desktops/laptops, phones, access points, POS devices and PIN pads; and more.

ITsavvy President and CEO Mike Theriault said, “Everyone is extremely busy ramping their organizations back up right now. Our Break/Fix Field Services are ideal for situations such as this where critical IT challenges need to be met and no one in-house has the time or expertise to tackle them. Clients also have the peace of mind knowing ITsavvy stands behind every technician’s work with a lifetime workmanship warranty.”


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About ITsavvy

ITsavvy is one of the fastest growing resources for integrated IT products and technology solutions in the U.S. Combining a comprehensive value-added reseller business with industry-leading IT solutions, ITsavvy is a single-source, end-to-end IT partner that strives to continuously deliver peace of mind to its clients.

Media Contact: Jean Van Rensselar, Smart PR Communications / 630-363-8081


“ITsavvy” is a Registered Trademark of B2B Industries LLC. All other company and product names may be trademarks of respective companies with which they are associated.

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