Break-Fix Service for Technology Announced by ITsavvy
June 8, 2020
ADDISON, Ill.—ITsavvy, one of the fastest growing complete technology solution providers in the U.S., just announced Break/Fix Field Services for around-the-clock, around-the-globe technology service and support.
ITsavvy’s Break/Fix Field Services provides single-point-of-contact access to more than 7,000 on-call trained technicians across 130 countries who are adept at efficiently and economically handling projects.
ITsavvy’s customizable client portal makes it easy to submit a request, check progress and review historical request data. From first contact to final resolution, each project receives fast, coordinated processing and service. Features of ITsavvy’s Break/Fix services include:
- A single source for every facet of install, move, add and change services
- No ongoing contract fees and no upfront payments
- Experienced project management
- A dedicated principal project team throughout the entire project
- The availability of 4-Hour SLAs
- Multi-site deployments
- Onsite support, 24 hours a day – 7 days a week
ITsavvy’s Break/Fix Field Services encompass: A/V deployments; wireless surveys; structured cabling; network operations; laptop/desktop configuration; point-of-sale installation; digital signage; remodels, refreshes and upgrades; troubleshooting network devices including printers, desktops/laptops, phones, access points, POS devices and PIN pads; and more.
ITsavvy President and CEO Mike Theriault said, “Everyone is extremely busy ramping their organizations back up right now. Our Break/Fix Field Services are ideal for situations such as this where critical IT challenges need to be met and no one in-house has the time or expertise to tackle them. Clients also have the peace of mind knowing ITsavvy stands behind every technician’s work with a lifetime workmanship warranty.”