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savvyGuard Quick Tech Support

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savvyGuard® Tech Support

This includes:

savvyGuard® clients, 24 hours, 7 days a week

Phone: (631) 261-6900

Email: savvyGuard@ITsavvy.com

 

When contacting ITsavvy® Tech Support, please include the following information:

 Company name

 Last and First name

 Phone (office and cell)

 Email address

 Office location

 Urgency level (business impacted/systems down, urgent/critical, next day response, informational)

 Description of the problem including the following:

 System type

 Manufacturer

 Problem description

 Alternate contact information in case you are not available

When you need a call back urgently, please email the above information first, and then call immediately thereafter for quickest response.

savvyPrint® Tech Support

This includes:

savvyPrint® clients, 6am to 6pm Central

Phone: (630) 396-6360

Email: TechSupport@ITsavvy.com

When contacting ITsavvy® Tech Support, please include the following information:

 Company name

 Last and First name

 Phone (office and cell)

 Email address

 Office location

 Urgency level (business impacted/systems down, urgent/critical, next day response, informational)

 Description of the problem including the following:

 Printer type

 Printer IP address

 Printer serial number

 Manufacturer

 Problem description

 Alternate contact information in case you are not available

When you need a call back urgently, please email the above information first, and then call immediately thereafter for quickest response.