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savvyGuard Quick Tech Support
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savvyGuard® Tech Support
This includes:
savvyGuard® clients, 24 hours, 7 days a week
Phone: (631) 261-6900
Email: [email protected]
When contacting ITsavvy® Tech Support, please include the following information:• Company name
• Last and First name
• Phone (office and cell)
• Email address
• Office location
• Urgency level (business impacted/systems down, urgent/critical, next day response, informational)
• Description of the problem including the following:
• System type
• Manufacturer
• Problem description
• Alternate contact information in case you are not available
When you need a call back urgently, please email the above information first, and then call immediately thereafter for quickest response.
savvyPrint® Tech Support
This includes:
savvyPrint® clients, 6am to 6pm Central
Phone: (630) 396-6360
Email: [email protected]
When contacting ITsavvy® Tech Support, please include the following information:
• Company name
• Last and First name
• Phone (office and cell)
• Email address
• Office location
• Urgency level (business impacted/systems down, urgent/critical, next day response, informational)
• Description of the problem including the following:
• Printer type
• Printer IP address
• Printer serial number
• Manufacturer
• Problem description
• Alternate contact information in case you are not available
When you need a call back urgently, please email the above information first, and then call immediately thereafter for quickest response.