77% of Copilot for Microsoft 365 users
said that once they started using it,
they didn’t want to give it up.
70% of Copilot for Microsoft 365 users
said they became more productive.
68% of Copilot for Microsoft 365 users
said the quality of their work improved.
The AI arms race is accelerating, and organizations everywhere are realizing the promise of platforms like Microsoft Copilot to unlock greater productivity. Teams using Microsoft 365 & Office 365 are primed to harness these powerful tools for an immediate impact.
Before jumping headfirst into this deep pool of capabilities, organizations should first ensure that their network & technology landscape is well-equipped to leverage Copilot to its fullest potential. From basic eligibility to web sockets, and a slew of best practices in between, this article highlights the basic considerations necessary to begin self-assessing your Copilot readiness.
Microsoft Copilot uses a large language model (LLM) designed to assist users across various tasks. AI tools like Copilot are destined to help users quickly digest large amounts of information, as well as automate & provide guidance on basic tasks.
Some tasks Microsoft Copilot excels at include:
Now that we’ve explored the basics of what Copilot can do, here are the 10 questions that network administrators should ask themselves to better assess their Copilot readiness:
1 – Do we understand the value of Copilot?
All stakeholders & leadership should have a firm understanding of how Copilot can enhance productivity. Thoroughly explore the capabilities of Copilot to assess how it can be used within your organization.
2 – Do we meet the licensing requirements of Copilot?
Are your Microsoft 365 licenses up to date? Ensure that licensing is sufficient to cover your entire userbase, while also meeting the minimum licensing requirements of Copilot.
3 – What are the specific Copilot use cases for our organization?
Organizations will use Copilot in a variety of ways, depending on the exact needs of their brand, industry, or employees. Admins & leadership teams should identify what existing processes & tasks may be good candidates for AI assistance or automation. Innumerable use cases for Copilot can be found in every department & role, so it is important to explore how this flexible tool fits into your many toolboxes.
4 – What are the potential risks & gaps in our data infrastructure?
Understanding the potential risks & gaps in your data infrastructure is crucial before integrating Copilot into your network. This involves understanding the current data environment to identify vulnerabilities or inefficiencies that could hinder Copilot’s performance or expose data to security risks. Consider scalability, compliance, integration needs, data quality, & resilience.
5 – Where is our sensitive & proprietary content located?
It is crucial for organizations to understand which data repositories on their network contain sensitive information. Not all information is meant to be openly shared & accessed by the entire workforce. Data about payroll or financial statements, for example, is not appropriate information to feed into Copilot.
6 – Which OneDrive accounts are shared externally?
External sharing settings can affect the types of data that Copilot can access. Understanding your OneDrive configuration is an important step in ensuring sensitive data stays secure.
7 – How will we address oversharing & train our team on file-sharing hygiene?
Segregating data ahead of Copilot deployment is important, but data repositories are living, evolving entities that change over time. Not only should team members be trained in file-sharing hygiene, but organizations should also consider automated controls to prevent oversharing.
8 – How many guest users do we have?
In addition to properly fencing off employee user groups, admins should also take stock of guest users & how they may interact with Copilot.
9 – Who are our dedicated resources to drive Copilot adoption?
As users explore & learn what Copilot can offer, they will have tons of questions & ideas. Creating a Center of Excellence for Copilot adoption ensures that your investment in artificial intelligence delivers highly cost-effective & seamless outcomes.
10 – How will we maximize the benefits that Copilot offers?
Copilot readiness means more than ensuring your environment is ready for landing. Teams should make long-term plans for the rollout of AI & how it impacts their roadmaps. Microsoft Copilot is poised to make an immediate impact on the way businesses operate, but this is only the beginning. As teams discover new & innovative ways to utilize AI, they will continue to optimize Total Cost of Ownership.
Increasingly, hardware manufacturers and innovators are building new devices with native AI in mind. Fortunately, you do not need a specific AI-native device to harness the power of Copilot now. There are, however, some basic technical requirements that organizations must meet to deploy Copilot across networks.
License Requirements:
Organizations must have either a Microsoft 365 E3 or Microsoft 365 E5 license, as well as an Azure Active Directory in order to utilize Copilot. Additionally, individual users will need to be assigned Copilot licenses through the Microsoft 365 admin center.
Here are some additional technical requirements to check against your environment:
As with any Microsoft 365 solution, network administrators should ensure that network connectivity aligns with Microsoft principles. This includes considerations such as:
Following these best practices reduces latency & improves user experience by allowing for the most efficient flow for Microsoft 365 traffic across the network. Reducing unnecessary intermediaries & ensuring quality of service minimizes end user friction for employees when using Copilot.
Additionally, some Copilot experiences require a WebSocket connection from user devices to Microsoft services. By ensuring that WebSockets are unblocked at user endpoints, network administrators ensure access to cross-app intelligence, further enhancing the Copilot experience.
Microsoft is committed to protecting the privacy & data of its clients. Copilot inherits existing user permissions, simplifying security. In practice, this means that an individual’s instance of Copilot will be able to access the same content from Microsoft Graph that they have permission to access, such as:
In addition to respecting organizations’ existing data and privacy commitments, Copilot also complies with regulations like General Data Protection Regulations (GDPR) & the European Union Data Boundary.
The 10 questions outlined above are only scratching the surface when it comes to understanding your Copilot readiness. ITsavvy is a certified Microsoft Cloud Service Provider that enables teams to better position themselves for AI services like Copilot. We apply a rigorous checklist of Copilot readiness checks that ensure your organization makes the most of investments in artificial intelligence.
This process assesses your current network & provides exhaustive documentation & actionable recommendations that help teams understand potential benefits, risks, & use cases for Microsoft Copilot.
The AI battlefield is raging. Schedule a session with ITsavvy’s Microsoft CSP team today to ensure you’re equipped for Copilot success.