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savvyGuard® Managed Help Desk
Help desk overload? We’ll take it from here.
You’ve got better things to do with your time than answering a bazillion user support calls. Reroute them to the experts at ITsavvy.
Our managed Help Desk will answer your user support calls with US-based certified technicians who are available 24x7x365 if desired. We will guide your users to successful problem resolution, with on-call specialists that can be brought in for more challenging issues.
How much time do you devote to user support?
The ITsavvy Difference
Your user calls are answered by manufacturer-certified, US-based technicians.
Outsourced help desk problem resolution for desktops (Mac & PC), laptops and BYOD mobile devices.
Service level agreements with superior response times and an option for 24x7x365 coverage.
We can call in our deep bench of engineering specialists for advanced problem-solving.
savvyGuard® Managed Help Desk gives you
• Improved productivity – Your users are back in business quickly
• Better resource management – Your staff can be reallocated to more value-added tasks
• Reduced staffing costs – No need to hire or train staff to support your various user technologies
• Around-the-clock coverage – Plans that support users evenings, weekends and holidays: no sick time, vacations or holidays on our watch
We listen. Then deliver results.
Learn how savvyGuard Managed Help Desk can give you your day back. Call us today.
Need Anything Else?
savvyGuard® clients often purchase these products:
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Clients often augment savvyGuard® with these solutions: