Entry Level Configuration Lab Technician

Addison, Illinois, United States
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Company Description 

ITsavvy is a single source end-to-end IT provider committed to innovative distribution and tailored IT solutions. ITsavvy built its reputation as a value-added reseller offering best-in-industry support and delivery speed. Its growing technology portfolio includes Engineered Solutions, Managed Services, Cloud Solutions and Unified Communications. ITsavvy is headquartered in metro Chicago, with 46 distribution and support centers across the U.S. 

Job Description 

We have some of the most experienced, creative and smart IT people on the planet, and we’re looking to add to our team. We’re seeking candidates who are passionate about helping clients use technology to improve and expand their organizations. 

The ideal candidate has experience configuring desktops, laptops and servers with a special talent for working in a fast-paced and client-focused environment. We’re also looking for an individual that is up-to-date on the latest technologies and brings with them great enthusiasm for the role! 

 

Primary Accountabilities 

  • Imaging/image decommissioning support services 
  • Imaging and image prep for desktops, laptops and mobile devices  
  • Local data transfers  
  • Experience providing daily real time documentation of communicating transactions, issues, repairs and installation activities   
  • Ensuring integrity of electronic data records  
  • Tracking equipment and inventory  
  • Experience with network bootable files  
  • Solid understanding of W7 an W10 installations  
  • Demonstrated flexibility to adapt to changes in procedures, assignments and priority  
  • Unpacks appropriate CPU, hardware, software and configures each with default or custom specifications 
  • RAM, hard drive, and optical drive installation  
  • Research hardware and software literature to keep up to date on new products/service developments 

Qualifications 

  • 1-3 years experience working in a hardware lab, demo lab, or computer system repair, PC deployment environment 
  • 1-year minimum experience with PC and MAC hardware and software  
  • 1-year minimum experience with TCP/IP, DNS, DHCP, LAN and WAN 
  • Current A+ Certification required 

Success Indicators: 

  • Must have the ability to work in a fast-paced environment, (assembly line environment) 
  • Must have a team player attitude 
  • Must have the ability to work independently with little supervision 
  • Must be able to focus on quality and client satisfaction 
  • Quality Check process and procedures experience is a plus! 

 

While performing the duties of this job, the employee could be required to stand. The employee could frequently be required to walk; use hand to finger, handle, or feel; reach with hands and arms and talk or hear. The employee could be required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee could occasionally lift and or move up to 45 pounds. Specific vision abilities required by the job could include close vision, distance vision, peripheral vision and ability to adjust focus. Moving around from computer to computer as needed to work on issues.