ITsavvy: Acquisition Launches Powerful New Unified Communications Products and Services
September 25, 2013
ADDISON, IL.- ITsavvy’s acquisition of CT Networks means clients from both companies will realize significant unified communications (UC) advantages. ITsavvy will now be able to provide voice solutions from industry-leading voice manufacturers: Cisco, ShoreTel, Mitel and NEC.
Cisco, as the UC market share leader, is a strategic investment that brings together voice, data, video, security and mobility into a single, smart solution that works with the tools and processes already established in the environment, to make the organization more agile and competitive. The combining of Cisco voice and data networks will provide a client with a converged platform that will serve them for years to come.
The Mitel Freedom Architecture is designed to facilitate communication application deployment and create an in-office experience anywhere on any device. Mitel’s real-time voice communications can run without latency on a virtualized platform along with other business applications.
NEC offers many solutions designed specifically for the small-to-medium-sized business. Its feature-rich enterprise-grade communications solutions are cost effective, perform efficiently and are easy to manage.
Purpose built for IP, ShoreTel’s elegantly simple phone system with integrated UC and contact center capabilities eliminates the costly complexity associated with IP-enabled legacy/bolted-together systems. ShoreTel’s complete solution is easy to deploy, manage and scale with products that are known for the lowest cost of ownership and highest customer satisfaction ratings in the industry.
The acquisition will also increase the number of certified system engineers available to design and install UC solutions. Dennis Gorecki, ITsavvy’s Director of Unified Communications, said, “The knowledge and experience of our network engineering team are among the best in the industry and are a primary reason for our high client satisfaction rating. We are very excited to offer a wide range of phone and video products to clients of all sizes.”
With the new capabilities that the acquisition brings, ITsavvy can focus on the business and system needs of each client and custom design a solution that will reduce expenses and lead to improved employee productivity, better communications and client service.
Roy Langhamer, General Manager for ITsavvy’s New York offices, said, “ITsavvy offers skill sets for interactive voice response, telepresence, call center, and associated applications including call center voice analytics, call recording and call reporting.”
In addition to the voice products, all ITsavvy clients will now have access to video conferencing equipment from Polycom and the Mondopad from InFocus. Polycom is the market share leader in video conferencing for businesses of all sizes. The Mondopad combines video conferencing with a Windows 7 PC that has a touch screen overlay. It also includes a wireless access point, browser, white-boarding and annotation capabilities.
“We offer a single destination for unified communications–from design implementation to training to post implementation support,” Langhamer said. “We provide it all to a wide range of industries including, what have always been our strengths: healthcare, legal and financial services.”
ITsavvy, one of the fastest growing companies of its type in the U.S., is a recognized leader in tailored end-to-end IT product and service solutions. ITsavvy built its reputation as a value-added reseller with industry-leading product availability, design and implementation, client support and delivery speed through 46 distribution centers across the U.S. The company’s new, user-friendly website provides hundreds of concise, leading-edge IT decision-making resources, including an e-commerce site with real-time pricing and availability. ITsavvy is headquartered in Addison, Ill., with offices in Chicago’s Loop; Hauppauge, NY; New York, NY; Aurora, Ill.; Davenport, Iowa; Hayward, Calif.; and Beavercreek, Ohio. Call 1-855-ITsavvy (1-855-487-2889), email: firstname.lastname@example.org, visit: www.itsavvy.com.