ShoreTel Connect CLOUD
ShoreTel Connect CLOUD is a cloud-based, premium VoIP business phone service that every department in your company will love. It’s a fully hosted and managed, to free up your IT resources to work on other strategic projects. And it’s built on state-of-the-art data centers architected to be reliable, highly secure and scalable.
ShoreTel Connect CLOUD works for businesses of all sizes, distributed locations and varying budgets. It’s easy to add productivity apps like ShoreTel for Salesforce, NetSuite and other CRM’s and the ShoreTel Connect CLOUD Contact Center.
Some of the benefits of ShoreTel Connect CLOUD include:
- Easy provisioning
With ShoreTel Connect CLOUD, vendor management becomes easy. It’s a one-stop shop for the phone system, the telco, collaboration. Whether you currently have an on-premises PBX or a different VoIP provider, the move to ShoreTel CLOUD is easy and completely managed for you. ShoreTel Connect Portal is the administrative interface that manages billing and user permissions. Scale up or down as you need to accommodate new locations or seasonal staffing fluctuations.
ShoreTel Connect CLOUD is an enterprise-grade solution with data integrity, application reliability and physical safeguards built-in. It’s architected with several levels of redundancy and load-balanced system hardware to anticipate and prevent any single point of failure. It is backed by strong SLA’s to maximize uptime.
ShoreTel Connect CLOUD is deployed out of highly secure data centers leveraging infrastructure layer, network layer and application layer security protocols. All communications are end-to-end encrypted with Secure Real-time Transfer protocol (SRTP) and granular access controls built into the solution.
- Customer service
ShoreTel Connect CLOUD is a premium managed service. Because we own our own software and we can streamline the support experience – users can simply double tap the “?” button on their desk phone and be immediately connected to our team of experts. Our team can answer technical questions, resolve problems and even help you develop a strategy for maximizing the impact of our business phone system.