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Tech Support for Windows


 

Tech Support for Mac

We’ve got you covered.

Help is just an email away. Or if you prefer, a phone call.

 

This includes:

ShoreTel Tech Support, 6am to 6pm Central
(business impacted/systems down during off-hours)

savvyGuard® clients, 24 hours, 7 days a week

Phone: (631) 261-6900

Email: savvyGuard@ITsavvy.com

When contacting ITsavvy® Tech Support, please include the following information:

Company name

Last and First name

Phone (office and cell)

Email address

Office location

Urgency level (business impacted/systems down, urgent/critical, next day response, informational)

Description of the problem including the following:

   System type

   Manufacturer

   Problem description

Alternate contact information in case you are not available

When you need a call back urgently, please email the above information first, and then call immediately thereafter for quickest response.

 

This includes:

savvyPrint® clients, 6am to 6pm Central

Phone: (630) 396-6360

Email: TechSupport@ITsavvy.com

When contacting ITsavvy® Tech Support, please include the following information:

Company name

Last and First name

Phone (office and cell)

Email address

Office location

Urgency level (business impacted/systems down, urgent/critical, next day response, informational)

Description of the problem including the following:

   Printer type

   Printer IP address

   Printer serial number

   Manufacturer

   Problem description

Alternate contact information in case you are not available

When you need a call back urgently, please email the above information first, and then call immediately thereafter for quickest response.

 

You need IT expertise. We’ve got IT experts. Here’s where you’ll gain IT product and solution guidance, see what’s trending and learn how to leverage technology for business value and strategy. Sound good?