ITsavvy Managed Services Solutions
Go home already. We’ll maintain the watch.
We know it’s 5:00 somewhere, so go ahead and clock out. ITsavvy’s Managed Services team will stay on duty 24x7x365. Our savvyGuard® solution has options for in-house or outsourced Managed NOC services as well as Managed Help Desk to support your user needs. Our savvyPrint® solution monitors and manages your print fleet to save you time and money.
The result: lower overall costs, higher operational ROI, and fewer panic moments.
savvyGuard Managed NOC
Let us be your operation’s eyes and ears, monitoring your data center with sophisticated software that can predict events and remediate before they happen. savvyGuard Managed NOC is network management, remote monitoring, problem remediation and optimization.
Our three service options let you choose how much to handle on your own and how much to outsource to our experts:
NOC Act: Full-offsite managed services for round-the-clock monitoring, management and remediation.
NOC Aid: Monitors the ongoing health of your operation with industry-standard checks and alerts of events. You decide if you can handle remediation or if you need our expert help.
NOC Alert: An in-house option for 24×7 monitoring with a mix of managed services and DIY actions.
savvyGuard Managed Help Desk
Your time is valuable, so let us take over your user help desk support activities. Our US-based technical support is manufacturer-certified to help users with connectivity problems, software and hardware questions, and even BYOD issues. If a problem is really complex, we always have backup support from our deep bench of engineers.
We’ll conduct a through assessment of your needs and hot spots, then customize a plan for your operation and budget. Call center support available 24x7x365 – evenings, weekends & holidays – if you’d like.
Your print fleet can eat up costs as well as your time in maintenance and user support. In fact, you may not even know how much your fleet is costing you.
savvyPrint managed print solution includes:
• Fleet management
• Remote device monitoring
• Auto supply fulfillment
• Event remediation
Our US-based brand-certified technicians can assess and remediate remotely or onsite to reduce work disruptions and improve productivity. Plus, you’ll be able to reallocate your staff to more value-added projects.
Give your workforce access to state-of-the-art multifunction copiers, printers, fax machines and scanners (MFPs) from Toshiba. Our leasing plans make advanced technology an affordable option, backed by our Toshiba-certified support team.
Our comprehensive assessment helps you select the right device for your needs, with product options like:
• Color MFPs
• Small-medium workgroup MFPs
• Large workgroup MFPs
• Printer-based MFPs
• Multi-function facsimile
• Thermal barcode printers
Would you like to improve productivity, rein in OpEx costs and ensure business continuity? Click here for a Managed Services Consultation.