President & CEO
An ambitious entrepreneur from an early age, Mike has spent his career pushing the boundaries of the IT industry. In 2004, he co-founded B2B Computer Products, now ITsavvy after eyeing the need for a provider of product delivery and IT solutions. Today ITsavvy is recognized as one of the fastest growing companies of its kind in the U.S. ITsavvy is a natural progression of Mike’s tech background and leadership experience. In 1978 he founded Dartek Computer Supply, overseeing its phenomenal success. After selling the business to Systemax, he stayed on as VP of Operations and Technology, among many accomplishments, he opened the company’s first retail store. When Mike saw an opportunity for a hybrid IT provider, he founded B2B Computer. And with a strong commitment to giving back, Mike leads ITsavvy’s support and advocacy of community activities that touch the lives of our employees, vendors and clients.
Be intuitive. Listen to the market. It’s showing you the future.
Be responsive. Figure a way to deliver what your clients want.
Be strategic. Build nimbleness into your organization so that you can seize opportunities.
Vice President, Sales
Chris has boomeranged his natural sales affinity and strong work ethic into a personal success story that fuels the American Dream. Chris left an award-winning sales career at Dartek Computer Supply in 2004 to co-found B2B Computer Products, now ITsavvy. As VP of Sales, he researches emerging technologies and determines product and service directions that will best serve current clients and growing markets. He knows that organizations are moving at the speed of light, under tight deadlines and enormous pressure. They need competent answers quickly. Chris has a bachelor’s degree in General Studies/Business Administration from the University of Michigan.
Deliver the goods. Superior client attention trumps a clever slogan.
Know your stuff. Hire people who have experience and can respond quickly.
Watch your rivals. Outwork and out-service your competition.
Vice President, Operations
Jim joined ITsavvy in 2008 after a stellar 14-year career at Systemax, including five years as VP of Operations. Jim brought with him a proven track record for leading a large, fast-paced organization, with success streamlining processes toward increased productivity. At ITsavvy Jim oversees all operations, from pre-sales to post-sales including client service, distribution and warehousing. Since his arrival, Jim has laid much of the groundwork that has allowed ITsavvy to continue its rapid growth trajectory.
Take cues from the client. Your processes should be geared toward delivering client satisfaction.
Observe and improve. Continually seek opportunities for efficiency.
Standardize for flexibility. Make sure processes can be tailored to client needs.
Scott W. Rose
Vice President, IT
With an IT education and an intricate knowledge of the ecommerce and intranet technology, Scott is one of the key players in ITsavvy’s success. Scott came to the company in 2006 from Dartek Computer Supply, where he was Director of Internet Services. As ITsavvy’s VP of IT, Scott oversees the design and development of the company’s website and information systems supporting headquarters and remote offices. With a complete service philosophy, Scott is active in the community as a coach for youth soccer and baseball. He has a B.S. degree in Electronic Engineering Technology from DeVry University.
No guts, no glory. Accept the risk but not if it puts your client service in jeopardy.
Give willingly. Offer assistance without expecting anything in return. The reward is in the service.
Enhance and enrich. Continually look for opportunities to improve.
Vice President, Marketing
Steve is responsible for developing ITsavvy’s strategic marketing plan. The primary focus of his career has been in the rebranding, repositioning and reinvention of companies and building marketing departments. He was the mastermind behind the vision to rebrand B2B Computer Products into ITsavvy, repositioning it into an integrated IT products and solutions provider. Steve has extensive experience as a senior marketing executive, serving as president of a strategic marketing and communications firm and in two chief marketing officer positions. As a strategic and innovative thinker, Steve is passionate about creating accelerated growth opportunities for his employees and corporate partners.
We believe in thinking strategically. Strategic thinking is critical to success.
We believe in being innovative. Innovation is important in today’s over-communicated society.
We believe in working smarter. Hiring intelligent marketing experts and building dynamic teams produces superior results.
Director, Accounting & Human Resources
As one of the company’s original employees, Toni came to ITsavvy in 2004 from Dartek Computer Supply, where she was the administrative assistant to the regional sales manager. At ITsavvy Toni manages the Accounting team, overseeing A/P, A/R, sales tax reporting and Human Resources. She holds a BS degree from Kent State University, graduating Cum Laude.
Value your place. Appreciate what you have and love what you are doing.
Maintain perspective. Look at the big picture, but keep one eye on the details.
Support your team. Encourage personal growth and it will reward you as well.
Human Resources Manager
As ITsavvy’s Human Resources Manager, Linda is the go-to person for employee benefits and payroll, including health insurance and 401K. She meets all new employees on their first day, initiating them into our corporate culture. Additionally Linda splits her time between HR and Accounting, where she assists with client billing, credit care processing and client lines of credit. Linda as a BA in Elementary Education and a minor in Math.
Pitch in when needed. An entrepreneurial-spirited company needs employees who are flexible and willing to pivot when opportunities and needs arise.
Enjoy the process. A challenge shouldn’t be viewed as an end result. It can be a journey of accomplishment.
Follow the trail. Clients need to know they can count on us to mind the details.
In 2011 John brought his background in talent acquisition and executive recruiting to ITsavvy. He came to the company from Chicago Meat Authority, where he designed and implemented a full-cycle recruiting program. He also had overseen the company’s employment branding strategy. In a little over a year at ITsavvy John has developed and now oversees a similar effort and assists with mergers and acquisitions, workforce planning, and organizational development. He is also an active volunteer with the Juvenile Diabetes Research Foundation and the Anixter Center.
Appreciate your team. Recognize that your people are your most valuable asset.
Anticipate needs. Get a jump on talent searches so you have time to find the best people.
Start with “why.” Find inspiration and purpose in everything you do.
Director of Sales, Eastern Region
Kit came to ITsavvy in 2004 from a successful 15-year career in technology sales. She was attracted to our dedicated work ethic and drive toward continual improvement. Prior to joining ITsavvy Kit was the top sales rep at Global Computer for 12 consecutive years and won accolades for high customer satisfaction. Her current responsibilities at ITsavvy include training and mentoring Client Executives. Her community service activities include volunteering at Camp Anchor, a New York recreation facility for people with developmental disabilities.
Excellence nurtures trust. Maintain a high level of client satisfaction to develop confidence and loyalty.
Believe in your product. When you love what you’re doing, your confidence will blossom into success.
Value each individual. Everyone brings something different to the table. You can learn from them.
Director of Sales, Enterprise Group
With over 30 years of enterprise storage solutions expertise, Steve Thornburg is a vital link in ITsavvy’s integrated client experience. Steve joined the company in 2009 after launching and growing his own highly successful enterprise storage solutions company. Prior to that he built a stellar sales career with EMC Corporation and Cisco Systems. As Director of Sales, Enterprise Division, Steve architects virtualized environments tailored for specific client venues. He has a BA in Business Administration from Metropolitan State University.
Exceed expectations. Go out of your way to deliver more than is requested.
Keep an open mind. Clients can’t be pigeonholed. Find out what they need and offer the ideal solutions.
Listen and respond. Clients may request something that’s not ideal. Explore all options before making a recommendation.
Vice President, Advanced Solutions Group
Bill Dykema has been working in Information Technology for over 20 years and has seen the evolution from centralized, to de-centralized and back towards centralized IT infrastructure over those years. Working as a Systems Administrator, an IT Director and a Consultant, he’s seen IT needs from many different perspectives. For a large portion of his career he’s specialized in delivering architecture and implementation that transform IT infrastructure and prepare organizations to deliver reliable, recoverable and manageable services to their end-users. Particularly over the last 8 to10 years he’s seen the transition to a largely virtualized and now cloud-based IT world. He’s uniquely qualified in this area because of his involvement is assisting clients over many years to take advantage of transformational technologies.
Under promise and over deliver.
Director, Unified Communications
With a background in sales support, system design and project management, Dennis brings much-valued experience to the Unified Communications team. He joined ITsavvy in 2007, coming to us with a background in sales support, system design and project management. He has a bachelor’s degree from the University of Illinois at Chicago and has coached youth soccer for over 15 years.
Dennis seeks guidance in the Cicero Principle: “If you wish to persuade me, you must think my thoughts, feel my feelings and speak my words.”
Director, Managed Print Services
When ITsavvy acquired Sapphire Systems in 2008, we gained the expertise of Rob Ince, its Director of Technology Operations. Rob is now ITsavvy’s Director of Managed Print. At Sapphire Rob was responsible for day-to-day operations of the company as well as development of its technology team. At ITsavvy Rob oversees the operations and tech team responsible for Managed Print, including savvyPrint. He has a BS degree in Criminology from Northern Illinois University.
Remain calm. When your client is in crisis mode, they need service fast. Lead them calmly through to success.
Don’t assume. Things aren’t always what they seem. Conduct your own discovery and due diligence.
Adapt your options. Your products and services should scale as your clients grow and change.